Puck Matrix
App Support
If you're new to the app, go to the Settings page by tapping the gear icon in the bottom-right corner of the screen. Then select "New User Guide" to learn how to use the app.
On the Settings page, tap the blue circle next to any control option to learn more about what it does.
The End User License Agreement can be found here. Please note that all scores and schedules shown in the app are based on data provided by the league. Pro features enhance how you view and manage this information but do not affect its availability.
If you have questions, encounter issues, or would like to request a feature, please contact us:
We typically respond within a few business days.
Privacy Policy
Effective Date: October 3, 2025
Puck Matrix (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we handle information when you use our app.
1. Information We Do Not Collect
- We do not collect personal information such as your name, email, phone number, or location.
- We do not track or store your browsing activity outside of the app.
- We do not sell or share user data with third parties for marketing purposes.
2. Information We May Collect
Puck Matrix is designed to minimize data collection. However, certain technical information may be collected automatically for the app to function properly:
- Anonymous usage data (e.g., crash logs, performance metrics) may be collected by Apple or third‑party analytics services to help us improve the app.
- Purchase information: If you choose to upgrade to Pro features via in‑app purchase, Apple processes all transactions. We do not receive your payment details. We may receive anonymized transaction records (such as subscription status) to enable or restore Pro features.
3. How We Use Information
- Provide app functionality (e.g., enabling Pro features)
- Improve stability and performance
- Respond to support requests
4. Third‑Party Services
Puck Matrix relies on Apple services to deliver functionality:
- App Store / StoreKit – to manage in‑app purchases and subscriptions
- Apple iCloud (if applicable) – for syncing preferences across devices
These services are governed by Apple’s privacy policies.
5. Data Security
We implement appropriate technical and organizational measures to maintain the safety of any information handled by the app. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Puck Matrix relies on Apple’s infrastructure (App Store, StoreKit, iCloud if used) for purchases and sync. These services apply their own robust security protections.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your information. While Puck Matrix does not directly collect personal data, any rights you exercise may apply through Apple’s services:
- European Union Residents (GDPR): Right to access, rectify, or erase your data, restrict or object to processing, and the right to data portability.
- California Residents (CCPA): Right to request access to and deletion of your information, and to opt out of the sale of your personal information (note: Puck Matrix does not sell personal information).
- Chinese Residents (PIPL): Right to access, correct, and delete your personal information, as well as the right to withdraw consent for processing.
- Japanese Residents (APPI): Right to request disclosure of your personal information and to correct, add, or delete such information.
To exercise any of these rights, please contact us using the details in the Support section.
7. Data Retention
- We do not retain any personally identifiable information.
- Subscription status data may be retained only as long as your subscription is active.
8. Children’s Privacy
Puck Matrix does not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted here with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at: